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Frequently Asked Questions
How do I know which brand is right for me?
How do I know which brand is right for me?
The right brand depends on a few things: what your insurance covers, what your endocrinologist recommends, and what feels right for your daily life. Some people prioritize phone integration, others want the longest sensor wear, and others care most about pump and CGM pairing for automated insulin delivery. There's no single right answer, and the best brand for your neighbor may not be the best for you.
If you'd like a real conversation about your options, reach out through our Contact page and we'll help you compare.
Can I mix brands? For example, can I use a Dexcom CGM with a Tandem pump?
Can I mix brands? For example, can I use a Dexcom CGM with a Tandem pump?
Yes, and this is actually one of the most popular combinations out there. Tandem t:slim X2 pumps integrate with Dexcom G6 and G7 sensors for automated insulin delivery. Medtronic pumps work with Medtronic Guardian sensors. Omnipod 5 pairs with Dexcom or FreeStyle Libre. The key is making sure your specific pump and CGM are FDA-cleared to work together as a system, which we can confirm before you order.
How does my insurance affect which brand I can choose?
How does my insurance affect which brand I can choose?
Insurance plays a real role in brand selection. Some plans have preferred brands that come at a lower cost share, and certain brands may be billed differently depending on the plan. We run a full benefits verification at the start so you know exactly what's covered before you decide on a system.
Our Resources page has more on how insurance and DME billing work together.
What's the main difference between Dexcom and Abbott FreeStyle?
What's the main difference between Dexcom and Abbott FreeStyle?
Both are excellent CGMs and both are widely used. Dexcom (G6 and G7) sends readings every five minutes, has customizable alerts and alarms, and integrates with several pumps. Abbott FreeStyle Libre 2 and 3 also offer real-time readings with alerts and tend to come at a lower cost share for many users. The choice often comes down to feel, accuracy preferences, alert customization, and pump compatibility.
What are the differences between the major insulin pump brands?
What are the differences between the major insulin pump brands?
Tandem t:slim X2 is a tubed pump with a touchscreen and Control-IQ automated insulin delivery using Dexcom CGMs. Medtronic MiniMed 780G is a tubed pump with SmartGuard automation and Guardian sensors. Omnipod 5 is tubeless and works with Dexcom and FreeStyle Libre. Beta Bionics iLet uses a simplified algorithm where you only enter your weight and meal sizes, with no carb counting required. Each takes its own approach to automation.
You can browse all of these on our Insulin Pumps collection.
Can I switch brands later if I change my mind?
Can I switch brands later if I change my mind?
Yes, though timing matters. Pumps are usually on a four-year warranty cycle, which is also when insurance allows upgrades. CGM brands can sometimes be switched sooner depending on your plan and your prescription. If you're considering a switch, our team can walk you through the timing and your options before you make the move.
Where can I learn more before making a decision?
Where can I learn more before making a decision?
Our Learning Center has primers on each brand and system, and our Education page walks through the basics of CGMs and pumps in plain language. You can also reach out to our team for a one-on-one conversation about which brands fit your goals, your prescription, and your insurance.